Terms & Conditions

Return Policy: Should it be necessary to return an item, you may return it for a refund or exchange excluding any shipping charges, within a period of 7 days. To return an item you must call Customer Service for prior approval and obtain an RMA number. All merchandise purchased from Clarkson Map Co. is sold in its original factory packaging with all contents as supplied to us by the manufacturer/distributor. Merchandise can be returned only if in original manufacturer's packaging, same condition as sold, with all literature / instructions / documentation and blank warranty cards. Place the manufacturer's box into a shipping carton. Please do not place stickers or shipping labels on the original manufacturer's package. Ship to us pre-paid. For your protection insure the package and ship via a traceable method. Clarkson Map is not responsible for lost or damaged packages. ( If any of the above conditions are not met, Clarkson Map Co. reserves the right to either refuse the return or charge a restocking fee of not less than 15%.).